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Scope Creep, Pricing Guilt & Custom Chaos

  • Writer: Liz August
    Liz August
  • Jun 11
  • 2 min read

Last week, I kicked off this month’s theme: Package It Like a Pro. We talked about how unclear offers are usually the hidden culprit behind broken funnels, messy sales processes, and inconsistent delivery.


This week, we’re diving into three silent business killers:


  1. Scope Creep

  2. Pricing Guilt

  3. Custom Chaos


Let’s break each one down and talk about what you can do instead.


Scope Creep


You know that client who says, “This is probably just a quick thing, but could you also...?”


It’s never just a quick thing.


Scope creep happens when your deliverables aren’t clearly outlined and documented. If there’s no boundary, clients will keep inching past it—not maliciously, but because you didn’t define where the line was.


And every time you say yes to something that wasn’t part of the plan, you train clients to expect more for less.


Pricing Guilt


You set a price that felt good. Then someone hesitated. And suddenly you’re throwing in a bonus, offering a discount, or customizing your package in real time.


That’s not pricing strategy—that’s pricing panic.


The issue usually isn’t your price. It’s your lack of clarity around what the client actually gets. If they don’t see the value, it’s not their fault—it’s your offer’s job to explain it.


When you’re confident in your offer, you stop negotiating with yourself.


Custom Chaos


Customization sounds luxurious. But if you’re starting from scratch for every client—new scope, new timeline, new process—you’re not running a business. You’re building a new machine for every project.


Custom elements? Sure.

Custom everything? That’s a fast track to burnout.


You can create flexibility inside a fixed structure. That’s the goal.


So what do you do instead?


Start with clarity.


What’s included?


What’s the outcome?


What’s the timeline?


What’s the price?


Where are the boundaries?


Then document it—so you can sell it, delegate it, and deliver it consistently.


That’s exactly what we do in a Strategy Session. We pull your offers out of the chaos and rebuild them so they’re clear, priced with purpose, and easy to deliver (by you or someone you hire).


Next week, I’ll show you how to build an offer that’s scalable—without losing that personal touch.


Until then, take a look at what you’re selling and ask yourself:


Would I buy this if I were my ideal client?


If you hesitated, let’s talk.


Book your Strategy Session and let’s clean it up together.

 
 

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